Sample Resumes & Cover Letters

Gillian Anderson,
3241, North 98 Street,
New York, NY 3245,
(321)-654 9087.

Date: 1st Jan, 2010

Mr. Richard Burton,
Public Chemical Inc.,
270, Park Avenue North,
New York City USA.

Dear Mr. Richard Burton,

I am writing you in response to your recent advertisement to formally apply for the post of customer service representative at your XYZ Company.

My previous work experience and accomplishments clearly demonstrates my strengths in call center working environment, handling number of duties like hand/expediency and showing impressive leadership skills while being within the center and solving customer’s problems are the highlights of my experience.

I have accomplished following courses and programs by attending special classes in attempt to improve my interpersonal and coaching expertise.

• Certifications:

This includes number of administrative, leadership and technical courses:

Leadership for the Future,

Communications Workshop,

Labor Relation,

Managing People and Performance,

Managing Conflict,

Achieving Communication Effectiveness,

• Managing People and performance- From ABC Institute: AB1111 (June 2009).
• Managing Conflict – From PQR Institute: CD1122 (July 2009).

I never believe that I am a maintainer, but to some extent I feel that I enjoy resolving problems, taking challenges and desires to see myself as a solid part of the business development factor. If you are in search of a person that work whole heartedly to improve service levels then I would like to join your company.

Thank you very much for your precious time and consideration.

Sincerely,

[Signature]

Gillian Anderson.

Enclosures:

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